Shipping policy
Shipping Policy
At FRVR, we are committed to delivering your orders promptly and securely. Below is an overview of our shipping process and policies.
Order Processing
- Processing Time: Orders are processed within 1-3 business days. Orders placed after 12pm on Fridays, weekends, or holidays will be processed on the next business day.
- You will receive an email confirmation with your tracking information once your order has shipped.
Shipping Rates and Methods
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Domestic Shipping:
- Standard Shipping: $11, 7-10 business days.
- Expedited Shipping: $16, 1-5 business days.
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International Shipping:
- Shipping rates vary by destination and order weight. Rates will be calculated at checkout.
- Estimated delivery time: 7-21 business days.
- Customs and import duties may apply and are the customer’s responsibility.
Order Tracking
- All orders include tracking. Once your order ships, you will receive a confirmation email with the tracking number.
Delivery Delays
- While we strive to meet delivery estimates, unexpected delays may occur due to weather, customs, or other factors beyond our control.
- For assistance with delayed shipments, contact us via the online contact form on our site.
Incorrect or Undeliverable Addresses
- Ensure your shipping address is correct at checkout. FRVRis not responsible for orders shipped to incorrect or undeliverable addresses.
- If an order is returned to us due to an incorrect address, the customer is responsible for reshipping costs.
Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us within 3 days of the estimated delivery date.
- Include your order number and any relevant details, and we will assist in resolving the issue.
Contact Us
For any shipping-related inquiries, please contact us at:
- Email: jordantaylorfit@outlook.com