FAQ's

Sizing & Fit

How do I find my size?
We recommend checking our Size Guide before purchasing. Our activewear is designed for a compressive, performance fit — if you're between sizes, we generally suggest sizing up for comfort.

Do your leggings and sports bras run true to size?
Yes, our pieces are designed to fit true to size. Please refer to the Size Guide for detailed measurements to ensure the best fit. Our bras are designed to support bigger busts without sizing up and having a loose waistband. 

Shipping

Where do you ship?
We currently ship Australia-wide. International shipping may be available at checkout — shipping costs are calculated based on your location.

What are your domestic shipping rates?

  • Standard Shipping: $11 AUD
  • Expedited Shipping: $16 AUD

How long will my order take to arrive?
Orders are processed within 1–3 business days. Delivery times vary depending on your location within Australia. You'll receive a tracking number once your order has been dispatched.

Will I receive tracking information?
Yes! Once your order is shipped, you'll receive an email with your tracking details.

Returns & Exchanges

What is your return policy?
We accept returns within 5 days of delivery. Items must be unused, unworn, and in their original condition with all tags attached.

How do I initiate a return or exchange?
Please contact us within 5 days of receiving your order to begin the process. We're happy to assist with exchanges where stock is available.

My item arrived damaged — what do I do?
We're sorry to hear that! Please report any damaged items within 3 days of delivery by contacting us with photos of the damage so we can make it right.

Are there any items that cannot be returned?
For hygiene reasons, items that have been worn, washed, or are without original tags cannot be returned.

Payment

What payment methods do you accept?
We accept all major credit and debit cards. Afterpay is available at checkout, allowing you to buy now and pay in four interest-free instalments.

Is it safe to pay on your website?
Absolutely. Our store uses SSL encryption and secure payment processing to keep your information safe.

Care Instructions

How should I care for my activewear?
To keep your FRVR pieces looking and performing their best:

  • Machine wash cold on a gentle cycle
  • Use a mild, sport-specific detergent
  • Do not use fabric softener — it can break down the performance fibres
  • Hang to dry — avoid tumble drying and direct sunlight
  • Do not iron or dry clean

Why should I avoid fabric softener?
Fabric softener coats performance fibres and reduces their moisture-wicking and stretch properties over time. A gentle detergent is all you need.

International Shipping

Do you ship internationally?
International shipping may be available to select countries. Shipping costs and estimated delivery times are calculated at checkout based on your location. Please note that customs duties and taxes may apply and are the responsibility of the customer.

Still have questions?
We'd love to help! Head to our Contact page to get in touch with our team.