Refund policy

Return and Refund Policy

At FRVR we are committed to ensuring your satisfaction. If you are not entirely happy with your purchase, we are here to help. Please review our return and refund policy below:

Returns

Eligibility:
- Items must be unused, unworn, and in their original packaging.
- Returns must be initiated within 5 days from the date of delivery.
Non-Returnable Items:
- Gift cards.
- Sale or clearance items.
Process:
- Contact us via the online store form to initiate a return.
- Provide proof of purchase (e.g., order number, receipt).
- We will provide a return authorization and instructions.
Return Shipping:
- Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
- Please use a trackable shipping service and provide the tracking number.

Refunds

Eligibility:
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Refund Process:
- Approved refunds will be processed to your original payment method within 5-7 business days.
- Shipping charges are non-refundable, except in cases of defective or incorrect items.
Late or Missing Refunds:
- If you haven’t received your refund, first check with your bank or payment provider.
- Contact us via our online store form if the issue persists.